1. Introduction
Welcome to SPD Careers. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our psychometric assessment tools, or engage in career counseling sessions with our certified experts.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
To provide you with highly accurate and personalized career guidance, we collect the following types of information:
- Personal Identification Information: Name, email address, phone number, date of birth, and location data.
- Academic & Professional Information: Current grade/degree, academic history, resume details, and past work experience.
- Psychometric & Assessment Data: Your responses to our 5-Dimensional assessments, which measure personality, aptitude, interests, emotional quotient (EQ), and orientation style.
- Counseling Records: Notes, goals, and action plans generated during your 1-on-1 mentorship sessions.
- Usage Data: Information on how you interact with our website, including IP addresses, browser types, and device identifiers collected via cookies.
3. How We Use Your Information
We use the data we collect for the following professional purposes:
- To generate your highly personalized, 30+ page comprehensive career report.
- To match your 5D profile against our database of 500+ modern career pathways using our AI algorithms.
- To enable our certified career experts to prepare for and conduct effective 1-on-1 mentorship sessions.
- To communicate with you regarding appointments, platform updates, and relevant career resources.
- To improve our psychometric algorithms and platform functionality (done using aggregated, anonymized data).
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share your information under the following circumstances:
- With Certified Counselors: Your profile and assessment reports are shared securely with your assigned counselor to facilitate your session.
- With Service Providers: Trusted third-party vendors who assist us in operating our platform, conducting business, or securely storing data (e.g., AWS, secure email servers), bound by strict confidentiality agreements.
- Legal Obligations: If required to do so by law, court order, or governmental authority.
- With Educational Institutions: If you are accessing our platform through a partnered school or college, we may share high-level progress or aggregated analytics with the institution, subject to your prior consent.
5. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information. Your assessment data and personal details are encrypted both in transit (SSL/TLS) and at rest. Access to your psychometric reports is strictly limited to you and authorized SPD Careers counseling personnel.
6. Your Data Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data ("Right to be Forgotten").
- Withdraw your consent for data processing at any time.
To exercise any of these rights, please contact our Data Protection Officer using the information provided below.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our platform (such as your dashboard login) may not function properly.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our privacy team:
- Email: privacy@spdcareers.com
- Phone: +91 98765 43210
- Address: Data Protection Officer, SPD Careers HQ, Gurugram, Haryana, India.